|Q12.1)||I have a suggestion for a change to the Internet Suite, where should I send it?|
|Q12.2)||I have discovered what I think is a fault in the Internet Suite, how should I report this problem?|
|Q12.3)||I submitted a fault report but have not had a response from you, why?|
Fault. This file can be found in the
Docsdirectory beside the main !InetSuite application.
!InetSuite.Internet.Logs.Session(see note 1 below)
Sessionfile to me, please enable all logging within !InetSuite. To do this, load the Configuration application, !InetConfg, and select Other options, and then:
Sessionfile, quit and restart !InetSuite. The original
Sessionfile will now be known as
Session/1- send this to us instead.
Faultform, you may wish to make a copy and fill in all the information which doesn't change (e.g. your name, email address, computer and modem details). Any future fault report forms submitted to us would then only require minimal change from this template.
Last edit: 10th Apr 2016 at 1:56pm
Viewed 1250 times since 5th Aug 2006,