I will read it next time I check my email. Thank you for your feedback.
As I receive a huge number of emails so please allow up to 48 hours for a reply.
I do endeavour to reply to all emails within a couple of days, so if you don't receive a reply please ensure that you correctly quoted your email address (because if replies bounce I have no other way of contacting you). If you're unsure, you could try contacting me again.
Users with Hotmail or other web-based email accounts should also check junk folders because I've received reports that my replies occasionally get classed as junk by Hotmail .
If you don't receive a reply within a few days, please do contact me again because if you mistyped your email address into my form, or your ISP didn't deliver my reply correctly, I won't be able to contact you, and also I won't know if you received my reply or not.